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📘 Editing TouchStay Guides
Getting Started with Touch Stay – How to Edit & Update Your Digital Guidebook
🔐 Purpose
To ensure that guest-facing details such as Wi-Fi, keypad/lockbox codes, and amenities are always up to date in each property’s TouchStay guide.
✅ Step-by-Step Instructions
1️⃣ Log In
- Go to touchstay.com.
- Click Login in the upper right.
- Use the main company credentials stored in LastPass. If you don’t have access, ask a manager.
2️⃣ Access the Guide
- After logging in, locate the property guide you want to edit.
- On the right side of the guide name, click the three dots (•••).
- Select “Edit Guide.”
3️⃣ Navigate to Guide Content
- Inside the guide settings, click on “Guide Content” in the menu.
- At the top right of the content list, click the turquoise dropdown arrow to expand all sections. This helps you find what you’re looking for quickly.
4️⃣ Edit a Specific Section
- Scroll or search to locate the section you want to update (e.g., Wi-Fi Info, Entry Instructions, Appliances, etc.).
- Click the three dots (•••) next to that section.
- Select “Edit Custom Text.”
- Make your updates (e.g., change the Wi-Fi password, update a door code, add a new amenity).
- Click Save.
🧠 Additional Notes
- If editing for one property only, always use “Edit Custom Text.”
- If updating shared content across multiple properties, go to the Content Hub from the main dashboard and edit from there—make sure to verify property tags so the right homes are updated.
- Edits are live immediately, so double-check all info before saving.