🌴 Using Channel Bridge & Chrome Extensions for Booking Imports

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📌 Purpose:

To streamline the process of importing booking data from third-party channels (Airbnb, VRBO, Booking.com, etc.) into OwnerRez using OwnerRez’s Channel Bridge and Chrome tools.

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🔧 Tools Needed:

1. OwnerRez Channel Bridge Chrome Extension
   • Official OwnerRez tool for importing bookings and guest data.
   • Download from the Chrome Web Store:
     “OwnerRez Channel Bridge”

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🔄 As Needed Task: Channel Bridge Sync

Step 1: Open the Channel Platform (e.g., Airbnb, VRBO, Booking.com)

• Login to your host account on your preferred channel.

Step 2: Launch the Channel Bridge Extension

• Click the Channel Bridge icon from your browser toolbar.
• Follow the prompts to begin data download (reservations, transactions, guest info, etc.).

Step 3: Export Booking Data

• Channel Bridge generates and downloads a formatted spreadsheet (CSV/Excel) ready for:
  • Import into OwnerRez
  • Use in internal reports or audits

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🧭 Where to Find It in OwnerRez:

• Go to Settings → Channel Bridge
• Import Bookings into OwnerRez by uploading the Excel file that was downloaded to your computer.
• Follow the support guide if needed:
  Channel Bridge Support Article

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🛠️ Troubleshooting:

• If Channel Bridge isn’t working:
  • Ensure your Chrome extension is up to date.
  • Log out and back into the channel website.

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✅ Best Practices:

• Use Channel Bridge regularly to ensure all bookings and updates are synced into OwnerRez.
• Always check for sync errors or skipped records after running the import.
• For quick data grabs or backup, use Chrome table capture extensions.
• Keep your Chrome extensions updated and bookmarks handy for easy access.